Portal 360
Help & Support

How can we help you today?

Step-by-step guides and short videos live inside the Portal, one click from wherever you are working. Here is how to get there.

Getting help in three steps

From sign-up to your first answer, in a couple of minutes.

1

Start your free trial

Pick a plan (or let us recommend one) and create your workspace. No lock-in; cancel any time.

2

Log in to Portal 360

Sign in at the Portal. The Help centre is for signed-in users, so everything is tailored to the Portal you are using.

3

Open Help, then Help centre

Click the navy Help button at the top of any page and choose Help centre. Search, or open any area for step-by-step answers, screenshots and videos.

Integration guides

Set-up and how-to guides for Xero, QuickBooks, MYOB, Microsoft 365, Google Workspace and more. New to a term? See the glossary.

Xero Practice Manager (XPM) integration: keep jobs, time and clients in sync

How the Portal 360 and Xero Practice Manager integration works, what you can sync and how to connect it.
Read the guide

Xero Accounting vs Xero Practice Manager: which should you connect to Portal 360?

The difference between Xero Accounting and Xero Practice Manager, and which one to connect first.
Read the guide

QuickBooks integration for accounting practices: what syncs and how to set it up

What the Portal 360 QuickBooks integration syncs, who it suits and how to connect it.
Read the guide

MYOB integration for Australian practices: accounting and payroll data in one place

How the Portal 360 MYOB integration brings accounting and payroll data into your practice platform.
Read the guide

Google Drive integration: manage client files without leaving your practice software

How the Google Drive integration connects to the Portal 360 File Centre.
Read the guide

OneDrive and SharePoint integration: one File Centre for Microsoft 365 documents

How the OneDrive and SharePoint integrations bring Microsoft 365 documents into the Portal 360 File Centre.
Read the guide

Which integrations should an accounting practice set up first? A practical order

A simple order for connecting accounting, email, file and compliance tools to your practice platform.
Read the guide

Connect Microsoft 365 and Outlook to your practice management software

How the Microsoft 365 and Outlook integration brings client email into Portal 360, and how to set it up.
Read the guide

Connect Gmail and Google Workspace to your practice management software

How the Gmail and Google Workspace integration centralises client email in Portal 360.
Read the guide

ATO Client Communication Integration — User Guide

This guide explains how the ATO Client Communication works inside Portal 360.
Read the guide

Verifi-Me Integration — User Guide

This guide explains how the VerifiMe identity verification integration works inside Portal 360.
Read the guide

Troubleshooting Xero Connection Issues

This article addresses the most common issues encountered with the Xero integration and provides resolution steps.
Read the guide

New to Portal 360? Book a guided demo.

We’ll walk you through the platform using workflows from practices like yours.

Migration program

Switching practice management software? We move you across.

For a fixed A$2,999 per practice (ex GST), our team completes your data transfer and sets up the whole of Portal 360 for you.

See the migration program

Frequently Asked Questions

Yes! Log in to the Portal, click Help at the top of any page and choose Help centre. Every area of the platform has short screen recordings that show each task from start to finish, next to step-by-step answers with screenshots.

Ready to get started?

Our team is happy to help.
Reach out to us and we’ll get back to you quickly.